Film FAQ's


What options do you offer for scanning negatives?
We offer two levels of scanning. Std res which is around 2.1 megapixel (approx 1300dpi scans) and Hi-res which is around 9 - 13 megapixel (approx 3200dpi scans) depending on the particular format.
NB: We are often asked about the size of scans. We usually quote Megapixels (1 megapixel = 1 million pixels) as this refers to the actual number of pixels in the image, which is constant. Sometimes people use Megabytes, this refers to the size of the file on disk, which is variable depending on the file format, jpg, tiff etc, also how easily compressed the information is will depend on the image itself.

What file formats are the prints saved to?
We save the scans to high quality JPEG format.

Downloading vs CD
We offer our film scans via download link or on CD. Download link allows you to transfer the files direct to your computer or mobile device.
We use the We-Transfer Service, files will arrive as a zip file. If saving on a mobile device such as a smartphone or tablet, we would recommend the use of the "We download" App. This is allows you to bulk unzip the files direct to your device rather than individually.


What chemistry is used to process the films?
Traditional B&W films are developed in ILFORD ILFOTEC DD chemistry in a Refrema Dip and Dunk processor.
Chromogenic B&W films such as XP2 and Kodak CN400 as well as colour films are processed in Kodak C41 chemistry.

Can you process other manufacturers films
Yes, we can accept 35mm and 120 films from any manufacturer.

Can you accept colour films?
We can process colour films but if you require prints, then the prints you will receive will be black and white. The quality of black and white from colour film is quite good, but not up to black and white film standard.
Alternatively, we can also offer a Develop and Scan service for colour films if you don't want prints.

I have found an old exposed B&W film, can you process it?
We often receive old exposed films which have been uncovered from storage. It is important to contact us before sending the films. In all cases, we will adjust the processing to suit. We will also normally charge process only should no images be usable. We recommend old films should be shipped recorded delivery to our direct address.


What paper do you print to?
We use Harman GDS RC. This is a medium weight panchromatic black and white paper available in pearl and glossy finish.

What chemistry do you use?
We process our paper using ILFORD 2000RT Developer and Fix.

How are digital prints exposed?
We use laser devices to expose the photographic paper.

Old Pre-paid Mailers

Will you still honour old mailers?
Yes, we will still honour the old mailers but you should change to the new address.
New address labels can be downloaded using the link below.


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